topic Re: Smashed wall socket in Broadband

Smashed wall socket

Musicspirit108 — Tue, 03 Dec 2024 19:14:12 GMT

The wall socket has been accidentally smashed so there's no broadband or TV and I don't know how to ring and get an engineer- Very urgent if anyone can help with a telephone number to speak to an actual person… The virtual assistant is useless in this instant

Re: Smashed wall socket

cookiemonsteruk — Tue, 03 Dec 2024 19:20:10 GMT

@Musicspirit108

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Smashed wall socket

TimmyBGood — Tue, 03 Dec 2024 19:33:28 GMT

@Musicspirit108

Note that 'very urgent' isn't really applicable to domestic broadband: the Openreach target time to fix a fault logged this evening would be by the end of the day on Thursday.