topic Re: Moving back home after renovations in Broadband

Moving back home after renovations

Anand4 — Tue, 03 Dec 2024 14:46:38 GMT

Hi,

I am moving back to my property after an extensive renovation. I currently had my internet/telephone wire come into the property through my garage. The wife hub has now been moved to a more central location in the house.

how do I get an engineer out to move the wire?

Re: Moving back home after renovations

jamesn123 — Tue, 03 Dec 2024 14:56:59 GMT

@Anand4

You'll need to book a socket relocation with Sky, this will likely come at a cost of £65 to you.

Re: Moving back home after renovations

Anand4 — Tue, 03 Dec 2024 14:58:46 GMT

Hi thank you for this.

what's the best way to go about booking this?

Re: Moving back home after renovations

jamesn123 — Tue, 03 Dec 2024 14:59:54 GMT

@Anand4

Quickest way would be to call and book it. Alternatively I can escalate your forum post to Sky on here and they will open a chat with you.

Re: Moving back home after renovations

Anand4 — Tue, 03 Dec 2024 15:02:00 GMT

If you could escalate this I'd be very grateful. I can never get through to anyone over the phone or find it a challenge to speak to someone from Sky

Re: Moving back home after renovations

jamesn123 — Tue, 03 Dec 2024 15:12:09 GMT

@Anand4

Sure, look out for a message on the forum