topic WIFI issues in Broadband

WIFI issues

Yianni1 — Tue, 03 Dec 2024 11:53:31 GMT

Following setting up my new hub I have been having issues with the WiFi from no connection to intermittent connection to slow connection or weak signal... The service checks do not show any issues... I work from home and this is really challenging... Please can you help me resolve this...

Re: WIFI issues

Tom-W19 — Wed, 04 Dec 2024 08:56:03 GMT

Hi @Yianni1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WIFI issues

Addie15 — Sun, 08 Dec 2024 11:31:30 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.