topic Re: Internet connection in Broadband

Internet connection

Emlouise22 — Mon, 02 Dec 2024 10:39:55 GMT

Im having issues woth connecting to the wifi on multiple devices?

my phone & play station are connected but partners phone/others phones, ipad & xbox will not connect.
then today im using the firestick for disney+ and its freezing constantly so im unsure on what i should do

Re: Internet connection

Tom-W19 — Tue, 03 Dec 2024 09:28:25 GMT

Hi @Emlouise22

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet connection

Lisa-P1987 — Thu, 05 Dec 2024 11:18:36 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks