topic Re: Internet speed in Broadband

Internet speed

percival16 — Mon, 02 Dec 2024 10:16:41 GMT

My internet speed is currently 1.36mps ?! Why is this ?

Re: Internet speed

Greenfingers001 — Tue, 03 Dec 2024 08:55:47 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet speed

Lisa-P1987 — Thu, 05 Dec 2024 11:39:28 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Internet speed

Addie15 — Tue, 10 Dec 2024 08:19:42 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.