topic Re: Wi-Fi dropping off since yesterday in Broadband https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-off-since-yesterday/m-p/4840047#M445355 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4268248">@Joan40</a>&nbsp;you are not talking to Sky by posting in the forum. The fact you choose to use what is sold as a domestic service to work from home is your business but it doesnt give you any priority so it is your responsibility to have a back-up plan in case of issues.&nbsp;</P> <P>&nbsp;</P> <P>Openreach's service level for domestic faults is two full working days after report which they achieve innroughly 80% of cases</P> <P>&nbsp;</P> <P>If the service checker is not showing a known fault call Sky to report the issue.&nbsp;</P> Tue, 03 Dec 2024 08:35:44 GMT Chrisee 2024-12-03T08:35:44Z Wi-Fi dropping off since yesterday https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-off-since-yesterday/m-p/4840013#M445337 <P>Wi-Fi connection has been slow for a few days now but started dropping off yesterday afternoon. All tests show Wi-Fi connection is good but this is not the case. I work from home for essential services and need continuous Wi-Fi connection. Please resolve this issue.</P> Tue, 03 Dec 2024 07:42:03 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-off-since-yesterday/m-p/4840013#M445337 Joan40 2024-12-03T07:42:03Z Re: Wi-Fi dropping off since yesterday https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-off-since-yesterday/m-p/4840047#M445355 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4268248">@Joan40</a>&nbsp;you are not talking to Sky by posting in the forum. The fact you choose to use what is sold as a domestic service to work from home is your business but it doesnt give you any priority so it is your responsibility to have a back-up plan in case of issues.&nbsp;</P> <P>&nbsp;</P> <P>Openreach's service level for domestic faults is two full working days after report which they achieve innroughly 80% of cases</P> <P>&nbsp;</P> <P>If the service checker is not showing a known fault call Sky to report the issue.&nbsp;</P> Tue, 03 Dec 2024 08:35:44 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-dropping-off-since-yesterday/m-p/4840047#M445355 Chrisee 2024-12-03T08:35:44Z