topic Internet speed in Broadband

Internet speed

Arashm — Mon, 02 Dec 2024 20:10:02 GMT

Since today's afternoon, my internet connection is intermittently disconnecting. I have restart the modem. But, it is the same. Speed test doesn't show any problem, though!

Re: Internet speed

Tom-W19 — Tue, 03 Dec 2024 10:01:06 GMT

Hi @Arashm

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet speed

Arashm — Wed, 04 Dec 2024 07:08:02 GMT

Hi, still after 2 days, I have problem with my internet. Could you please see to it ASAP. Arash

Re: Internet speed

Chrisee — Wed, 04 Dec 2024 07:53:23 GMT

@Arashm Sky cannot respond to your second post you will need to call them if the chat icon is no longer on the firum pages if it is use that to startvan onlinecchat..