topic Internet keeps going off in Broadband

Internet keeps going off

ww1948ww — Mon, 02 Dec 2024 16:35:33 GMT

My internet keeps going off.I cannot move modem closer it was left near only BT socket which is down in kitchen while PC upstairs

Re: Internet keeps going off

Greenfingers001 — Tue, 03 Dec 2024 09:11:54 GMT

Hi there @ww1948ww , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet keeps going off

ww1948ww — Thu, 05 Dec 2024 14:00:18 GMT

It seems be working fine nnow thankyou.Did not want to speak too soon but been on all day so far today

Re: Internet keeps going off

Addie15 — Sat, 07 Dec 2024 08:10:25 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.