https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4839067#M445083 <P>A new customer. Set up my modem this morning as instructed. Done all checks and tested system on the MySky app which says up and running. However i have linked both my iPad and phone to the WiFi but it will not connect to the internet. In my iPad setting it says no internet connection beneath the sky WiFi address &nbsp;and on safari it says cannot open page as iPad not connected to internet. I haven't tried my smart tv yet but assume there will be a similar problem. As a new customer I am most unimpressed! Help please asap. Thank you&nbsp;</P> Mon, 02 Dec 2024 10:06:04 GMT MikeE1 2024-12-02T10:06:04Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4839067#M445083 <P>A new customer. Set up my modem this morning as instructed. Done all checks and tested system on the MySky app which says up and running. However i have linked both my iPad and phone to the WiFi but it will not connect to the internet. In my iPad setting it says no internet connection beneath the sky WiFi address &nbsp;and on safari it says cannot open page as iPad not connected to internet. I haven't tried my smart tv yet but assume there will be a similar problem. As a new customer I am most unimpressed! Help please asap. Thank you&nbsp;</P> Mon, 02 Dec 2024 10:06:04 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4839067#M445083 MikeE1 2024-12-02T10:06:04Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4839082#M445085 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4267184">@MikeE1</a>&nbsp;</P> <P>&nbsp;</P> <P>If today is your activation date then data might not start flowing before midnight tonight.&nbsp; The text message from Openreach is typically somewhat premature.</P> Mon, 02 Dec 2024 10:19:05 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4839082#M445085 TimmyBGood 2024-12-02T10:19:05Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4840827#M445679 <P>Service now up and running. Went live about 17. 30 yesterday <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Tue, 03 Dec 2024 18:11:17 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4840827#M445679 MikeE1 2024-12-03T18:11:17Z