https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working/m-p/4838197#M444869 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4266185">@Jazminekay96</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 01 Dec 2024 12:18:36 GMT caesarome 2024-12-01T12:18:36Z https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working/m-p/4838046#M444799 <P>My WiFi has been off since 6am this morning flashing orange then returns back to green then the same again. Can this please be resolved as it's not working at all and the children can't watch or play on there devices&nbsp;</P> Sun, 01 Dec 2024 10:31:46 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working/m-p/4838046#M444799 Jazminekay96 2024-12-01T10:31:46Z https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working/m-p/4838197#M444869 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4266185">@Jazminekay96</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 01 Dec 2024 12:18:36 GMT https://helpforum.sky.com/t5/Broadband/WiFi-isn-t-working/m-p/4838197#M444869 caesarome 2024-12-01T12:18:36Z