https://helpforum.sky.com/t5/Broadband/No-internet-again/m-p/4838194#M444866 Our internet was down for a week. Finally on Wednesday it turned back on and now it's down again. I've followed all the instructions and restarted it numerous times with no difference. There is a flashing amber light on the router under internet. Please can this be fixed Sun, 01 Dec 2024 12:15:39 GMT Ewise 2024-12-01T12:15:39Z https://helpforum.sky.com/t5/Broadband/No-internet-again/m-p/4838194#M444866 Our internet was down for a week. Finally on Wednesday it turned back on and now it's down again. I've followed all the instructions and restarted it numerous times with no difference. There is a flashing amber light on the router under internet. Please can this be fixed Sun, 01 Dec 2024 12:15:39 GMT https://helpforum.sky.com/t5/Broadband/No-internet-again/m-p/4838194#M444866 Ewise 2024-12-01T12:15:39Z https://helpforum.sky.com/t5/Broadband/No-internet-again/m-p/4838203#M444872 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4266304">@Ewise</a>&nbsp;</P> <P>No idea what tests you have done so the first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 01 Dec 2024 12:19:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet-again/m-p/4838203#M444872 caesarome 2024-12-01T12:19:43Z