https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/4837784#M444698 Internet not working again but all lights on done every reset to hub and still not coming on! Sat, 30 Nov 2024 21:06:25 GMT Sarah-87-helm 2024-11-30T21:06:25Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/4837784#M444698 Internet not working again but all lights on done every reset to hub and still not coming on! Sat, 30 Nov 2024 21:06:25 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/4837784#M444698 Sarah-87-helm 2024-11-30T21:06:25Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/4837818#M444715 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265961">@Sarah-87-helm</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 30 Nov 2024 22:16:45 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/4837818#M444715 caesarome 2024-11-30T22:16:45Z