topic Re: Sky Broadband Booster fir Fibre Broadband in Broadband

Sky Broadband Booster fir Fibre Broadband

Narinder639226 — Thu, 28 Nov 2024 14:01:55 GMT

How can I buy or request Sky to provide me with a Sky Btoadband Booster for Fibre broadband, some areas of my house have a weak signal.

Re: Sky Broadband Booster fir Fibre Broadband

cookiemonsteruk — Thu, 28 Nov 2024 14:04:59 GMT

@Narinder639226

Which hub do you have at the minute?

Are you already subscribed to broadband or sky max wall to wall wifi?

You would need to call sky

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Sky Broadband Booster fir Fibre Broadband

TimmyBGood — Thu, 28 Nov 2024 16:57:41 GMT

@Narinder639226

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.