topic Re: WiFi problems in Broadband

WiFi problems

Benlovett — Mon, 25 Nov 2024 19:44:33 GMT

Over the last month or so the WiFi keeps cutting in and out during the day and the evenings. It's worse when both of us are at home and not good when your consider the price we pay for the service

Re: WiFi problems

Addie15 — Tue, 26 Nov 2024 09:11:29 GMT

Hi there, @Benlovett. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi problems

Addie15 — Thu, 28 Nov 2024 10:36:20 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.