https://helpforum.sky.com/t5/Broadband/Super-slow-broadband/m-p/4834907#M443868 <P>Very frustrating to have incredibly slow broadband speeds- so slow we can't connect our heating hub to any of our radiators meaning the house is freezing. Speed tests on sites other than sky show that the speeds are far below our guarantees, but Sky's test shows nothing is wrong- very convenient! I have no idea what to do. Quite desperate with kiddies in the house and them being cold.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000062567.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105936i3F9D786057661B18/image-size/medium?v=v2&amp;px=400" role="button" title="1000062567.jpg" alt="1000062567.jpg" /></span></P><P> </P> Wed, 27 Nov 2024 21:57:57 GMT WheresWookie 2024-11-27T21:57:57Z https://helpforum.sky.com/t5/Broadband/Super-slow-broadband/m-p/4834907#M443868 <P>Very frustrating to have incredibly slow broadband speeds- so slow we can't connect our heating hub to any of our radiators meaning the house is freezing. Speed tests on sites other than sky show that the speeds are far below our guarantees, but Sky's test shows nothing is wrong- very convenient! I have no idea what to do. Quite desperate with kiddies in the house and them being cold.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000062567.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105936i3F9D786057661B18/image-size/medium?v=v2&amp;px=400" role="button" title="1000062567.jpg" alt="1000062567.jpg" /></span></P><P> </P> Wed, 27 Nov 2024 21:57:57 GMT https://helpforum.sky.com/t5/Broadband/Super-slow-broadband/m-p/4834907#M443868 WheresWookie 2024-11-27T21:57:57Z https://helpforum.sky.com/t5/Broadband/Super-slow-broadband/m-p/4835223#M443968 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4263199">@WheresWookie</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Thu, 28 Nov 2024 10:43:19 GMT https://helpforum.sky.com/t5/Broadband/Super-slow-broadband/m-p/4835223#M443968 Addie15 2024-11-28T10:43:19Z