topic Re: Internet Issue in Broadband

Internet Issue

debbiecraven — Sat, 23 Nov 2024 11:59:44 GMT

Done all checks on broadband and WiFi all status saying ok but for last few days whether on pc or watching films we are getting intermittent spining wheel and freezing of screen

Re: Internet Issue

Lisa-P1987 — Sun, 24 Nov 2024 11:47:46 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet Issue

Addie15 — Tue, 26 Nov 2024 12:39:49 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.