https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832612#M443196 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260602">@Ccjones</a>&nbsp;unless the service checker in the My Sky app run over a mobile connection tells you Sky are aware of the fault you nedd to call them to report it so Openreach can check it out. There are inevitably loads of faults following the storm so it can be a pain getting through on the phone and repairs are taking longer.</P> Tue, 26 Nov 2024 08:05:26 GMT Chrisee 2024-11-26T08:05:26Z https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832608#M443193 <P>I posted something on here yesterday and didn't get anywhere, but I've had a red PON light for 24 hours now, can someone please help me try get this sorted, literally can't do anything in my house</P> Tue, 26 Nov 2024 08:02:20 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832608#M443193 Ccjones 2024-11-26T08:02:20Z https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832612#M443196 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260602">@Ccjones</a>&nbsp;unless the service checker in the My Sky app run over a mobile connection tells you Sky are aware of the fault you nedd to call them to report it so Openreach can check it out. There are inevitably loads of faults following the storm so it can be a pain getting through on the phone and repairs are taking longer.</P> Tue, 26 Nov 2024 08:05:26 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832612#M443196 Chrisee 2024-11-26T08:05:26Z https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832626#M443201 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5792.png" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105830iE290D65AE56A865E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5792.png" alt="IMG_5792.png" /></span></P><P> </P> Tue, 26 Nov 2024 08:21:16 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832626#M443201 Ccjones 2024-11-26T08:21:16Z https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832629#M443203 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5791.png" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105831iC23D821A728634B6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5791.png" alt="IMG_5791.png" /></span></P><P> </P> Tue, 26 Nov 2024 08:21:41 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832629#M443203 Ccjones 2024-11-26T08:21:41Z https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832630#M443204 <P>Just getting this stuff, no offer to report it or anything, I can't find the numbers to report it too, dunno why it's so hard to report a fault&nbsp;</P> Tue, 26 Nov 2024 08:22:26 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light/m-p/4832630#M443204 Ccjones 2024-11-26T08:22:26Z