topic Wifi issue in Broadband

Wifi issue

Samgraingeravfc — Mon, 25 Nov 2024 16:50:12 GMT

Hi, I dont think the wifi reaches all around my house. The signal in my bedroom is only 3mbps. We didn't have this issue with bt.

Re: Wifi issue

Addie15 — Tue, 26 Nov 2024 09:27:08 GMT

Hi there, @Samgraingeravfc. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi issue

Addie15 — Thu, 28 Nov 2024 10:39:02 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.