topic Wi-Fi keeps disconnecting in Broadband

Wi-Fi keeps disconnecting

LizTaylor — Mon, 25 Nov 2024 15:07:22 GMT

I work from home. Mainly on the phone/computer and the WiFi just keeps cutting out. It goes orange on the hub. I am on the phone to customers and have to consistently call back. We often also have issues with our sky q box.

Re: Wi-Fi keeps disconnecting

Addie15 — Tue, 26 Nov 2024 08:40:53 GMT

Hi there, @LizTaylor. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wi-Fi keeps disconnecting

Addie15 — Thu, 28 Nov 2024 10:32:49 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.