topic Re: Internet issues in Broadband

Internet issues

JimC1969 — Sat, 23 Nov 2024 19:26:47 GMT

For the past few months, connecting to web pages is very slow, sometimes taking over a minute to get there. I have rebooted PC and router but this has made no difference.

Re: Internet issues

Lisa-P1987 — Sun, 24 Nov 2024 10:01:44 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet issues

JimC1969 — Mon, 25 Nov 2024 13:28:15 GMT

Not heard anything back yet.

Re: Internet issues

Addie15 — Tue, 26 Nov 2024 10:18:55 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.