topic Re: Moving home in Broadband

Moving home

Sha5418 — Mon, 18 Nov 2024 13:46:04 GMT

Good day I am trying to arrange for moving with my sky but not able to do anything when I try to book it online

Re: Moving home

Chrisee — Mon, 18 Nov 2024 13:56:03 GMT

@Sha5418 with moving broadband it is not uncommon that a home move cannot be completed online as there could be complications that mean you havecto call in. It would be helful if tge error message told you that but unfortunatly it doesn't.

The dedicated home move team should be able to help if you call during the day but I know they are not available late in the evening. Dialling 150 on your Sky Talk line (or Sky Mobike if you havecthat) gives you a free call. Otherwise any of Sky's 03 number should work.

Re: Moving home

smudge7567 — Mon, 25 Nov 2024 09:41:20 GMT

Good morning

Please can I book a Home move

Re: Moving home

caesarome — Mon, 25 Nov 2024 10:05:48 GMT

@smudge7567

We are customers here so you can book a home move online here or by calling Sky:

https://www.sky.com/moving-home