topic Laptops can’t connect to internet in Broadband

Laptops can’t connect to internet

Ali104 — Mon, 25 Nov 2024 09:34:33 GMT

I have run all diagnostic tests on your checker and even unplugged broadband but cannot get laptops to connect to internet so unable to work on teams or outlook. Keep getting message "we couldn't connect to the internet. Try checking your connection"

Re: Laptops can’t connect to internet

Addie15 — Tue, 26 Nov 2024 08:44:43 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Laptops can’t connect to internet

Addie15 — Thu, 28 Nov 2024 10:34:10 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.