topic Re: dreadful wifi in Broadband

dreadful wifi

jc91 — Fri, 22 Nov 2024 11:49:08 GMT

Just changed from virgin after promisses of wifi that works even payed for the booster thing, no better at all complete rip off and whats worse is twice you sent out engineers without the eqipment to install it. (removed)

Moderator note: Removed innapropriate remarks.

Re: dreadful wifi

Chrisee — Fri, 22 Nov 2024 12:59:24 GMT

@jc91 you are not talking to Sky by posting in the forum if you wish to complain see here How to make a Sky complaint | Sky Help | Sky.com

Re: dreadful wifi

Addie15 — Fri, 22 Nov 2024 14:13:53 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: dreadful wifi

Mr+Flibbles+86 — Mon, 25 Nov 2024 07:56:44 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks