https://helpforum.sky.com/t5/Broadband/Middle-light-orange-on-router/m-p/4831246#M442861 <P>&nbsp;We have poor / no internet and turning off and on the router doesn't change anything.&nbsp;</P> Mon, 25 Nov 2024 07:24:59 GMT Kirsten12 2024-11-25T07:24:59Z https://helpforum.sky.com/t5/Broadband/Middle-light-orange-on-router/m-p/4831246#M442861 <P>&nbsp;We have poor / no internet and turning off and on the router doesn't change anything.&nbsp;</P> Mon, 25 Nov 2024 07:24:59 GMT https://helpforum.sky.com/t5/Broadband/Middle-light-orange-on-router/m-p/4831246#M442861 Kirsten12 2024-11-25T07:24:59Z https://helpforum.sky.com/t5/Broadband/Middle-light-orange-on-router/m-p/4831256#M442864 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3184693">@Kirsten12</a>&nbsp;this page explains what the lights on your hub mean&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start.</A></P> <P>&nbsp;</P> <P>An amber internet light means the hub has lost its connection to the exchange. Run the service checker in the My Sky app over a mobile connection to see if it tells you whether Sky are aware of the issue or not. If they arent give them a call to report the problem.</P> Mon, 25 Nov 2024 07:39:40 GMT https://helpforum.sky.com/t5/Broadband/Middle-light-orange-on-router/m-p/4831256#M442864 Chrisee 2024-11-25T07:39:40Z