topic Re: Red PON light, what do I do? in Broadband https://helpforum.sky.com/t5/Broadband/Red-PON-light-what-do-I-do/m-p/4830832#M442774 <P>This will need reporting to Sky if this doesn't help:</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sun, 24 Nov 2024 16:24:40 GMT caesarome 2024-11-24T16:24:40Z Red PON light, what do I do? https://helpforum.sky.com/t5/Broadband/Red-PON-light-what-do-I-do/m-p/4830759#M442761 <P>About 3 weeks ago had fibre installed into our home. Heavy winds this weekend, internet dropped out about 2 hours ago. In our open reach box it had the red PON light illuminated. Have turned everything off and back on again, no luck.</P> Sun, 24 Nov 2024 15:07:28 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light-what-do-I-do/m-p/4830759#M442761 Jac32 2024-11-24T15:07:28Z Re: Red PON light, what do I do? https://helpforum.sky.com/t5/Broadband/Red-PON-light-what-do-I-do/m-p/4830832#M442774 <P>This will need reporting to Sky if this doesn't help:</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> Sun, 24 Nov 2024 16:24:40 GMT https://helpforum.sky.com/t5/Broadband/Red-PON-light-what-do-I-do/m-p/4830832#M442774 caesarome 2024-11-24T16:24:40Z