https://helpforum.sky.com/t5/Broadband/Open-reach-ONT-no-power/m-p/4830744#M442760 <P>Hello,</P><P>&nbsp;</P><P>my ONT modem seems to have died as there's no lights to the unit. Sky can send an engineer but as it's Openreach kit I assume they don't carry them to replace, or would they? Any advice please how to speed up the fix. Thank you&nbsp;</P> Sun, 24 Nov 2024 14:44:12 GMT Billy921 2024-11-24T14:44:12Z https://helpforum.sky.com/t5/Broadband/Open-reach-ONT-no-power/m-p/4830744#M442760 <P>Hello,</P><P>&nbsp;</P><P>my ONT modem seems to have died as there's no lights to the unit. Sky can send an engineer but as it's Openreach kit I assume they don't carry them to replace, or would they? Any advice please how to speed up the fix. Thank you&nbsp;</P> Sun, 24 Nov 2024 14:44:12 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-ONT-no-power/m-p/4830744#M442760 Billy921 2024-11-24T14:44:12Z https://helpforum.sky.com/t5/Broadband/Open-reach-ONT-no-power/m-p/4830831#M442773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4259187">@Billy921</a>&nbsp;</P> <P>This will need reporting to Sky so an engineer can be sent if needs be. If it is an Openreach engineer then the sooner it gets reported the better as they aim to respond with 3-5 working days to domestic customer faults.</P> Sun, 24 Nov 2024 16:24:01 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-ONT-no-power/m-p/4830831#M442773 caesarome 2024-11-24T16:24:01Z