https://helpforum.sky.com/t5/Broadband/Tv-and-broadband-not-working/m-p/4830401#M442653 <P>Tv and broadband not working and tv saying no internet connection&nbsp;</P><P>when I do test on sky it says it's all fine</P> Sun, 24 Nov 2024 09:21:57 GMT Lozadoerr 2024-11-24T09:21:57Z https://helpforum.sky.com/t5/Broadband/Tv-and-broadband-not-working/m-p/4830401#M442653 <P>Tv and broadband not working and tv saying no internet connection&nbsp;</P><P>when I do test on sky it says it's all fine</P> Sun, 24 Nov 2024 09:21:57 GMT https://helpforum.sky.com/t5/Broadband/Tv-and-broadband-not-working/m-p/4830401#M442653 Lozadoerr 2024-11-24T09:21:57Z https://helpforum.sky.com/t5/Broadband/Tv-and-broadband-not-working/m-p/4830433#M442669 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066897">@Lozadoerr</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 24 Nov 2024 09:54:13 GMT https://helpforum.sky.com/t5/Broadband/Tv-and-broadband-not-working/m-p/4830433#M442669 caesarome 2024-11-24T09:54:13Z