Wifi keeps disconnecting

Matthews27 — Sun, 24 Nov 2024 09:09:43 GMT

My WiFi keeps disconnecting, it has been doing this for the past few weeks. Orange lights appear on my black router box. Internet & voice. Any help would be appreciated.

When I run a test, the results say everything is okay!!!!!! Currently have no WiFi.

Thanks

Jon.

Re: Wifi keeps disconnecting

caesarome — Sun, 24 Nov 2024 09:56:03 GMT

@Matthews27

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Wifi keeps disconnecting in Broadband

Wifi keeps disconnecting

Re: Wifi keeps disconnecting