topic Re: WiFi in Broadband

WiFi

Gavlaff — Sat, 23 Nov 2024 19:01:10 GMT

WiFi been off most of the day sky fixed it now gone off again

Re: WiFi

Bolly1987 — Sat, 23 Nov 2024 19:13:33 GMT

My wifi is off at the moment connected but no Internet yours the same?

Re: WiFi

Jessieh55 — Sat, 23 Nov 2024 19:16:30 GMT

Mine was working up till 8am them fibre went off have red light on alarm light called sky said I need to wait to Monday

Re: WiFi

Bolly1987 — Sat, 23 Nov 2024 19:31:53 GMT

Yea I've got amber light on internet bit on my router was working around five ish. Tempted to move to youfibre. Alot faster speeds but makes me wonder if ifs all a load of rubbish anyway haha

Re: WiFi

caesarome — Sat, 23 Nov 2024 19:51:38 GMT

@Bolly1987 @Gavlaff @Jessieh55

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: WiFi

Bolly1987 — Sat, 23 Nov 2024 20:03:01 GMT

Been through tests says I need to book a engineer ill give it till morning 👍🏻