https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4829312#M441912 <P>Hub shows amber light for internet, site just told me internet was ok.</P> Sat, 23 Nov 2024 12:15:53 GMT Nicoletta1 2024-11-23T12:15:53Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4829312#M441912 <P>Hub shows amber light for internet, site just told me internet was ok.</P> Sat, 23 Nov 2024 12:15:53 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4829312#M441912 Nicoletta1 2024-11-23T12:15:53Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4829404#M441934 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4257631">@Nicoletta1</a>&nbsp;</P> <P>Not sure what tests you have done so if rebooting the hub doesn't sort it then it then the first&nbsp;<SPAN>thing to check is this link to see if there are any outages in your area:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 23 Nov 2024 13:35:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4829404#M441934 caesarome 2024-11-23T13:35:51Z