topic Re: Some devices have poor connection on WiFi in Broadband

Some devices have poor connection on WiFi

wazzabi — Wed, 20 Nov 2024 15:45:59 GMT

Some of my devices have poor connection to the hub (white box) and it states as such in the app. I need help with fixing this issue, I have only been with Sky a month and the WiFi is terrible.

Re: Some devices have poor connection on WiFi

Greenfingers001 — Thu, 21 Nov 2024 09:39:53 GMT

Hi there @wazzabi , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Some devices have poor connection on WiFi

Mr+Flibbles+86 — Sat, 23 Nov 2024 09:43:49 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks