topic WiFi keeps dropping signal in Broadband

WiFi keeps dropping signal

Rodgo — Fri, 22 Nov 2024 19:38:08 GMT

My WiFi keeps dropping signal the same time every night from 7pm.

it says everything is good when I check on the app but it isn't true.

Ive turned everything off and on as it states, and followed all instructions a but it still keeps happening

Re: WiFi keeps dropping signal

Mr+Flibbles+86 — Sat, 23 Nov 2024 09:20:16 GMT

Hi there @Rodgo , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi keeps dropping signal

Mr+Flibbles+86 — Mon, 25 Nov 2024 09:19:27 GMT

We are still looking to help you @Rodgo. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks