https://helpforum.sky.com/t5/Broadband/New-router/m-p/4828377#M441653 <P>Thank you&nbsp;</P> Fri, 22 Nov 2024 13:24:39 GMT dontpanic 2024-11-22T13:24:39Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4824933#M440665 <P>I have just noticed that all that has been delivered is an internet cable - no router or power cable but I cannot find an email address to send to them to ask if the engineer can bring those things when he comes&nbsp;</P> Tue, 19 Nov 2024 14:32:20 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4824933#M440665 dontpanic 2024-11-19T14:32:20Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4824935#M440666 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1875181">@dontpanic</a>&nbsp;you have been sent what Sky call a "update kit" as your current router can be connected with the new cable. All current Sky hubs can be used with full fibre and services over copper.&nbsp;</P> Tue, 19 Nov 2024 14:34:52 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4824935#M440666 Chrisee 2024-11-19T14:34:52Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4828377#M441653 <P>Thank you&nbsp;</P> Fri, 22 Nov 2024 13:24:39 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4828377#M441653 dontpanic 2024-11-22T13:24:39Z