topic Re: Intermittent connection dropping in Broadband

Intermittent connection dropping

Kayleigh985 — Thu, 21 Nov 2024 19:16:05 GMT

We have 6 products on our WiFi & both 2 phones & iPads have been losing connection constantly

Re: Intermittent connection dropping

Addie15 — Fri, 22 Nov 2024 08:57:36 GMT

Hi there, @Kayleigh985.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Intermittent connection dropping

Kayleigh985 — Fri, 22 Nov 2024 11:44:38 GMT

I am unable to connect still

Re: Intermittent connection dropping

Mr+Flibbles+86 — Mon, 25 Nov 2024 07:55:20 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks