https://helpforum.sky.com/t5/Broadband/Unusable-wifi/m-p/4828127#M441592 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4255355">@Peterwhit</a>&nbsp;</P> <P>&nbsp;</P> <P>There appears to be something odd in that 5Ghz band: it's showing packets moving but no data speed.</P> Fri, 22 Nov 2024 10:26:37 GMT TimmyBGood 2024-11-22T10:26:37Z https://helpforum.sky.com/t5/Broadband/Unusable-wifi/m-p/4827353#M441325 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20241121_101416_Samsung Internet.jpg" style="width: 855px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105694i60CA5F45CC7D8265/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20241121_101416_Samsung Internet.jpg" alt="Screenshot_20241121_101416_Samsung Internet.jpg" /></span></P><P>We had a problem with our broadband a year or so ago where the fibre connection in the street was damaged. For the last few months we have had to turn wifi off on all of our devices as it won't even load a website, it is totally unusable. I have done the check and it says its fine but it's clearly not. Our router is out on the side so it's not impeded by anything, we have reset  the router and tried all the things that have been suggested with no success</P> Thu, 21 Nov 2024 14:14:38 GMT https://helpforum.sky.com/t5/Broadband/Unusable-wifi/m-p/4827353#M441325 Peterwhit 2024-11-21T14:14:38Z https://helpforum.sky.com/t5/Broadband/Unusable-wifi/m-p/4828127#M441592 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4255355">@Peterwhit</a>&nbsp;</P> <P>&nbsp;</P> <P>There appears to be something odd in that 5Ghz band: it's showing packets moving but no data speed.</P> Fri, 22 Nov 2024 10:26:37 GMT https://helpforum.sky.com/t5/Broadband/Unusable-wifi/m-p/4828127#M441592 TimmyBGood 2024-11-22T10:26:37Z