https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4828047#M441560 <P>Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Fri, 22 Nov 2024 09:30:08 GMT Addie15 2024-11-22T09:30:08Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4825004#M440690 <P>Have not received my new hub ? Changed my subscription and was told I would receive a new hub for the faster broad band , I'm still on 2G and paying for 5G</P> Tue, 19 Nov 2024 15:36:59 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4825004#M440690 JohnG8 2024-11-19T15:36:59Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4825718#M440892 <P>Hi theren <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4253512">@JohnG8</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 20 Nov 2024 09:29:49 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4825718#M440892 Greenfingers001 2024-11-20T09:29:49Z https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4828047#M441560 <P>Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Fri, 22 Nov 2024 09:30:08 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband/m-p/4828047#M441560 Addie15 2024-11-22T09:30:08Z