https://helpforum.sky.com/t5/Broadband/Cannot-plug-wires-into-hub-dint-fit/m-p/4827962#M441517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4152988">@HayleyC</a>&nbsp;are you expecting an engineer to visit to fit a full fibre service? If so the hub has cables to connect to the new equipment the engineer will install and they will set the hub up for you. . </P> <P>&nbsp;</P> <P>If however it is a replacement hub it is possible Sky have sent you the wrong kit but if so simply use the cables the old hub used and return the unused cables with the old hub.</P> Fri, 22 Nov 2024 07:47:39 GMT Chrisee 2024-11-22T07:47:39Z https://helpforum.sky.com/t5/Broadband/Cannot-plug-wires-into-hub-dint-fit/m-p/4827804#M441458 <P>I have received my hub and olugged in today. The guide doesnt wirk advises error. The cables do not fit either</P> Thu, 21 Nov 2024 21:45:25 GMT https://helpforum.sky.com/t5/Broadband/Cannot-plug-wires-into-hub-dint-fit/m-p/4827804#M441458 HayleyC 2024-11-21T21:45:25Z https://helpforum.sky.com/t5/Broadband/Cannot-plug-wires-into-hub-dint-fit/m-p/4827962#M441517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4152988">@HayleyC</a>&nbsp;are you expecting an engineer to visit to fit a full fibre service? If so the hub has cables to connect to the new equipment the engineer will install and they will set the hub up for you. . </P> <P>&nbsp;</P> <P>If however it is a replacement hub it is possible Sky have sent you the wrong kit but if so simply use the cables the old hub used and return the unused cables with the old hub.</P> Fri, 22 Nov 2024 07:47:39 GMT https://helpforum.sky.com/t5/Broadband/Cannot-plug-wires-into-hub-dint-fit/m-p/4827962#M441517 Chrisee 2024-11-22T07:47:39Z