https://helpforum.sky.com/t5/Broadband/RED-LOS-light-on-ONT/m-p/4827784#M441453 <P>Suddenly just experienced a loss of signal to the ONT, cant find a way to try and get help from sky as it has happened an hour after there lines have closed is there anything i can do to try and fix it or do i have to wait for it to either fix itself or for sky to send an engineer</P> Thu, 21 Nov 2024 21:30:46 GMT bradyc12 2024-11-21T21:30:46Z https://helpforum.sky.com/t5/Broadband/RED-LOS-light-on-ONT/m-p/4827784#M441453 <P>Suddenly just experienced a loss of signal to the ONT, cant find a way to try and get help from sky as it has happened an hour after there lines have closed is there anything i can do to try and fix it or do i have to wait for it to either fix itself or for sky to send an engineer</P> Thu, 21 Nov 2024 21:30:46 GMT https://helpforum.sky.com/t5/Broadband/RED-LOS-light-on-ONT/m-p/4827784#M441453 bradyc12 2024-11-21T21:30:46Z https://helpforum.sky.com/t5/Broadband/RED-LOS-light-on-ONT/m-p/4827964#M441518 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4256197">@bradyc12</a>&nbsp;if the red LOS light is still there this morning call Sky as they need to get the network operator who are Openreach in the UK but in Ireland it is different to check the fibre network. The light means the ONT is not receiving an optical signal.</P> Fri, 22 Nov 2024 07:50:19 GMT https://helpforum.sky.com/t5/Broadband/RED-LOS-light-on-ONT/m-p/4827964#M441518 Chrisee 2024-11-22T07:50:19Z