topic Re: Poor WiFi connection in Broadband

Poor WiFi connection

Don251 — Thu, 21 Nov 2024 16:28:33 GMT

I have Sky Broadband ultrafast plus. I seem to have a good connection to most devices aside from my iPhone and iPad. When I have run the broadband/wifi checks it says the connection to iPhone and iPad is "poor" - the WiFi signal keeps dropping on these, which is frustrating. I've tried to turn off VPN but that hasn't helped. Any idea how I can improve the connection on these devices? Thanks

Re: Poor WiFi connection

Chrisee — Thu, 21 Nov 2024 16:31:47 GMT

@Don251 thecsignal strength depends on where the devicecis in relation to the hub and what lies between them.

Re: Poor WiFi connection

Don251 — Thu, 21 Nov 2024 16:38:41 GMT

Hi, thanks for the response. I've tested the devices in the same room as the hub but ongoing issue. Any other advice welcomed. Cheers