topic Re: Broadband issue in Broadband

Broadband issue

Nick169 — Wed, 20 Nov 2024 21:11:46 GMT

There is a problem with my intern̈et. The 2nd light (internet) is flashing orange and the last light is solid orange. The first and third are still green. There's no WiFi in the house at all.

I've done all the checks for WiFi & broadband through MySky and it says its all good.

Re: Broadband issue

Addie15 — Thu, 21 Nov 2024 10:35:39 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband issue

Mr+Flibbles+86 — Sat, 23 Nov 2024 10:36:25 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks