topic No internet connection e12 in Broadband

No internet connection e12

March83 — Thu, 21 Nov 2024 08:37:52 GMT

Had no internet connection since yesterday morning. Problem at the exchanged. Got a message all sorted. Still nothing.

Called sky open outreach wauting for a part.

Anyone else having issue

Re: No internet connection e12

Chrisee — Thu, 21 Nov 2024 09:43:40 GMT

@March83 if it is an exchange issue the answer will be anyone using the lines connected to that piece of equipment will be down, `There is nothing either Sky or you can do to get the line back-up faster it is down to Openreach. If you lose conne ction entirely for more than 2 full business days you will be due compensation see Customer Auto-Compensation | Sky Help | Sky.com

Re: No internet connection e12

Michaelobrien — Sun, 05 Apr 2026 16:02:17 GMT

I'm trying to get my sky working, it's saying error 012