topic Issues Setting Up RT-BE88U in Broadband

Issues Setting Up RT-BE88U

BU11SRB — Wed, 20 Nov 2024 16:54:00 GMT

Good Evening all,

Hoping you can help with this one, trying to setup an Asus RT-BE88U but cannot get an internet connection.

I have FTTP connection with a OpenReach ONT in the 10G WAN port and a back up 4G connection into the 1G WAN port. Dual WAN enabled with failover enabled (primary set as the 10G WAN port). Only the 4G failover gets a connection.

I've searched through and found a bunch of threads but configuring the same has not yet yielded results.

My current config is below (sorry if they're not in the right order!). I have tried to change the query frequency between normal/agressive.

What am I missing?

Thanks in advance for your help,

BU11SRB

Re: Issues Setting Up RT-BE88U

jamesn123 — Tue, 26 Nov 2024 13:42:05 GMT

@BU11SRB

It can sometimes be as simple as letting your IP lease expire on Sky's end. Have you tried just leaving both your router & the Sky router unplugged for 1hr?

Re: Issues Setting Up RT-BE88U

BU11SRB — Tue, 26 Nov 2024 13:46:40 GMT

ANSWERED! Apologies, forgot to come back and update.

Apologies, I failed to mention to you lovely people (and also to Google this sooner), that I was setting this up in a local club after their Sky router was failing to handle the number of connections and they wanted something relatively consumer but that could do some business-y features so this was a good fit.

Which means that this is a Sky Business connection which uses PPPoE, not DHCP option 61.

Per this thread: https://helpforum.sky.com/t5/Broadband/Sky-Business-Digital-Voice-and-Unifi/td-p/4730371

I updated the details and et voila, it's connected.

Re: Issues Setting Up RT-BE88U

jamesn123 — Tue, 26 Nov 2024 14:12:34 GMT

@BU11SRB

Good to hear and thanks for posting the solution