topic On and off broadband in Broadband

On and off broadband

Mozh — Wed, 20 Nov 2024 15:32:51 GMT

our broadband goes on and off today . All the lights are green . I plugged off and in the router still not working. I have recieved messages that pages on Google are not reachable

Re: On and off broadband

Greenfingers001 — Thu, 21 Nov 2024 09:37:40 GMT

Hi there @Mozh , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: On and off broadband

Mr+Flibbles+86 — Sat, 23 Nov 2024 09:43:08 GMT

We are still looking to help you @Mozh . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks