topic Sky wifi keeps dropping out/poor reach in Broadband

Sky wifi keeps dropping out/poor reach

unclebenno — Wed, 20 Nov 2024 10:45:06 GMT

Hello,

We are on the fastes sky wifi package but the wifi keeps dropping out and doesnt seem to work in some of the upstairs rooms.

Re: Sky wifi keeps dropping out/poor reach

Greenfingers001 — Thu, 21 Nov 2024 08:50:50 GMT

Hi there @unclebenno , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky wifi keeps dropping out/poor reach

Mr+Flibbles+86 — Sat, 23 Nov 2024 09:28:40 GMT

We are still looking to help you @unclebenno . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks