topic Internet dropping out in Broadband

Internet dropping out

Gorrc004 — Wed, 20 Nov 2024 06:58:07 GMT

My internet is continually dropping out every day. Some days it's for a minute but others for much longer. It's becoming frustrating as it's causing issues when watching tv or trying to work

Re: Internet dropping out

Greenfingers001 — Thu, 21 Nov 2024 08:55:19 GMT

Hi there @Gorrc004 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet dropping out

Mr+Flibbles+86 — Sat, 23 Nov 2024 09:27:06 GMT

We are still looking to help you @Gorrc004. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks