topic Re: Can’t online in Broadband

Can’t online

Niick12 — Wed, 20 Nov 2024 00:42:43 GMT

I have ran service checker which says I have a connection and WiFi, so all is good... HOWEVER, I have reset the Rounter 3 times but the internet light won't come on and not getting any internet whatsoever???

Re: Can’t online

Emworth — Wed, 20 Nov 2024 00:44:12 GMT

I'm having the same problem right now

Re: Can’t online

Gesumner-Miles — Wed, 20 Nov 2024 00:55:15 GMT

I am having the same issue! Very frustrating and can not find any information to contact sky. Becoming a regular occurance!

Re: Can’t online

RLM1 — Wed, 20 Nov 2024 01:03:41 GMT

Same problem. Middle light is Amber. No Wi-Fi.

Ran Sky broadband tests and say everything is fine, which it obviously isn't.

Re: Can’t online

TigerKat — Wed, 20 Nov 2024 01:14:52 GMT

Same here. Test says everything fine but no wifi and voice light amber, but according to everyone I've ever spoke to at Sky, the voice light makes no difference to Internet but ever time my Internet goes down, about 2-3 times a month, amber voice light no Internet. It's pathetic can't wait to change my provider when my contract runs out.

Re: Can’t online

MAMMYSAMMY12 — Wed, 20 Nov 2024 01:15:20 GMT

I have the same problem .... could it be because of the cold weather 🤔 I hope it comes back on before my child wakes up .

Re: Can’t online

MAMMYSAMMY12 — Wed, 20 Nov 2024 01:22:26 GMT

Mines back online now .