https://helpforum.sky.com/t5/Broadband/quot-There-s-a-problem-with-your-broadband-quot/m-p/4824427#M440459 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4219861">@CNMurphy</a></SPAN> CNMurphy , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 19 Nov 2024 09:06:47 GMT Greenfingers001 2024-11-19T09:06:47Z https://helpforum.sky.com/t5/Broadband/quot-There-s-a-problem-with-your-broadband-quot/m-p/4823544#M440234 <P>I rang Sky on the 8th November following a week of poor internet connection. I was told the issue would be resolved in 3-5 working days. When I log into my Sky app and test the line it still says<SPAN>&nbsp;and to contact support. Can you please advise?</SPAN></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1036.png"><img src="https://helpforum.sky.com/skins/images/67C1C14BDA4CDF390B4820E284ACABFC/responsive_peak/images/image_not_found.png" alt="IMG_1036.png" /></span></P><P>  </P><P>&nbsp;</P><P>&nbsp;</P> Mon, 18 Nov 2024 14:27:38 GMT https://helpforum.sky.com/t5/Broadband/quot-There-s-a-problem-with-your-broadband-quot/m-p/4823544#M440234 CNMurphy 2024-11-18T14:27:38Z https://helpforum.sky.com/t5/Broadband/quot-There-s-a-problem-with-your-broadband-quot/m-p/4824427#M440459 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4219861">@CNMurphy</a></SPAN> CNMurphy , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 19 Nov 2024 09:06:47 GMT https://helpforum.sky.com/t5/Broadband/quot-There-s-a-problem-with-your-broadband-quot/m-p/4824427#M440459 Greenfingers001 2024-11-19T09:06:47Z