https://helpforum.sky.com/t5/Broadband/connection-problems/m-p/4824003#M440323 <P>Our wifi connection cuts out several times a day, sometimes more.&nbsp; This has been going on for 2 weeks now and each time we have to pull out cables and reconnect.&nbsp; Our modem is outdated as we were told by the last engineer who called here.&nbsp; Are we due for a new modem? Would this solve the problem?</P><P>Thanks</P><P>Karen</P> Mon, 18 Nov 2024 19:42:31 GMT Ka31 2024-11-18T19:42:31Z https://helpforum.sky.com/t5/Broadband/connection-problems/m-p/4824003#M440323 <P>Our wifi connection cuts out several times a day, sometimes more.&nbsp; This has been going on for 2 weeks now and each time we have to pull out cables and reconnect.&nbsp; Our modem is outdated as we were told by the last engineer who called here.&nbsp; Are we due for a new modem? Would this solve the problem?</P><P>Thanks</P><P>Karen</P> Mon, 18 Nov 2024 19:42:31 GMT https://helpforum.sky.com/t5/Broadband/connection-problems/m-p/4824003#M440323 Ka31 2024-11-18T19:42:31Z https://helpforum.sky.com/t5/Broadband/connection-problems/m-p/4824024#M440329 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4252661">@Ka31</a>&nbsp;</P> <P>Have you called Sky and spoke to them about your ongoing issues with your connection and possibly the issue with your hub ?</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Mon, 18 Nov 2024 20:05:36 GMT https://helpforum.sky.com/t5/Broadband/connection-problems/m-p/4824024#M440329 caesarome 2024-11-18T20:05:36Z