WiFi keeps turning off

onetentwenty — Sat, 16 Nov 2024 13:22:52 GMT

My WiFi keeps going off, a few times a day I have to turn router off and on. I was advised to put the stats on here and maybe someone could work out what's wrong?

Thanks in advance.

System Up Time: 00:25:34

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 20468 18599 0 2587 2433 00:24:16 LAN Down 0 0 0 0 0 00:00:00 WLAN Up 68489 62373 0 461544 23394 00:24:35

Broadband Link Downstream Upstream Connection Speed (Kbps) 79999 18999 Line Attenuation (dB) DS1:9.1 DS2:17.3 DS3:28.6 US0:0.1 US1:17.5 US2:24.9 Noise Margin (dB) DS1:6.9 DS2:6.9 DS3:6.9 US0:6.4 US1:6.3 US2:6.3

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Re: WiFi keeps turning off

Addie15 — Mon, 18 Nov 2024 10:01:30 GMT

Hi there, @onetentwenty. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic WiFi keeps turning off in Broadband

WiFi keeps turning off

Re: WiFi keeps turning off