topic Re: Terrible Broadband coverage in Broadband

Terrible Broadband coverage

Teedee-76 — Sun, 17 Nov 2024 10:59:13 GMT

Recently my broadband coverage has been terrible. Every morning a number of my devices are reconnected including my sky q box. When I run online tests it days everything is running well, but interesting it also says this when I switch the router off!!!

I am actually getting fed up with the inconsistent service and don't seem to get anywhere when I try and raise this with sky.

Re: Terrible Broadband coverage

Greenfingers001 — Mon, 18 Nov 2024 09:10:23 GMT

Hi there @Teedee-76 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Terrible Broadband coverage

Addie15 — Wed, 27 Nov 2024 09:30:29 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.